What’s the difference between a subscription and a one-time purchase?A subscription purchase means you can choose to receive your box every 1, 2, 3, or 6 months. This is a perfect option if you don’t want to worry about running out of period products. You can modify or cancel your box anytime through your account. Plus, all subscribers receive a 10% discount.
A one-time purchase means you will only receive your box once. This is a great option if you want to try the products before starting a subscription.
What payment methods do you accept? We currently accept all major credit and debit cards, as well as Apple Pay! If paying with Apple Pay, please make sure your shipping address is correct :)
Do you accept HSA/FSA cards? While period products are HSA/FSA eligible, our payment partner currently does not accept HSA/FSA cards. If you need any information for HSA/FSA reimbursement, please reach out to care@itsaugust.co, and we’ll send over the necessary information.
How do I change my address for an existing order? Customers cannot change their shipping address for orders that are already confirmed. If you notice that your address is wrong on your order confirmation, please reach out to care@itsaugust.co ASAP and include your correct, full address (including your apartment or unit number if applicable). While we will try our best to correct your address before your order ships, we cannot guarantee that we will be able to change it in time.
How do I change or cancel my order? Customers cannot change or cancel an order that has already been confirmed. If you would like to cancel a confirmed order, please reach out to care@itsaugust.co ASAP. While we will try our best to cancel your order before it ships, we cannot guarantee we will be able to. Once your order ships, we can no longer cancel it or offer a refund. Similarly, if you would like to change something about your order, please reach out to care@itsaugust.co ASAP, and we will see what the best solution will be.
Is there an order minimum? The current order minimum is 20 units of product.
How do I apply my discount code? Here are the directions to apply your promo code, step by step.
Step 1:Click on the shopping bag in the top right-hand corner of your screen.
Step 2:‘Your Bag’ will pop up on the right-hand side of your screen. You will see a white text box that says “Promo Code”
Step 3:In that white text box, type in your promo code. Then click the arrow to the right of the white text box to apply it.
Step 4:The discount should be reflected under the subtotal. Click on the neon yellow ‘CHECKOUT’ button, and that should lead you to another page where you can enter your payment details.
Where is August available? August is currently available online at itsaugust.co/shop and on Amazon. We are excited to announce that we are launched in 400+ Target stores nationwide, as well as in a few stores/boutiques across the US. Check out our store locator to find products near you!
August period products can also be found in all 250+ WeWork locations across the US and Canada.
Is August available in stores? You can find August products in 400+ Target stores nationwide, Foxtrot locations across the D.C and Chicago area, Gourmet Garage + Fairway in NYC, Doordash in 130+ cities, and some Treat + XWell (Xpress Spa) locations in the US. Additionally, some of our products are available on the refill and delivery service, The Rounds, serving Philadelphia, Atlanta, Miami, and DC areas. Check out our store locator to find products near you!
Is August available internationally? August is available to some international countries through Shop Mayple and through Amazon.com.
Shop Mayple is available in the following countries: Andorra, Armenia, Australia, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Italy, Japan, Jordan, Kuwait, Lebanon, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Saudi Arabia. Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, Vatican City, Vietnam.
Amazon.com is available in the following countries: Albania, Andorra, Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Boznia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Fiji, Finland, France, French Guiana, Germany, Ghana, Gibraltar, Guadeloupe, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Marshall Islands, Martinique, Mauritius, Mayotte, Mexico, Micronesia, Monaco, Morocco, Namibia, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Palau, Panama, Peru, Phillipines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Saint Bathélemy, Saint Martin, San Marino, Saudia Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, Uruguay, Vatican City, Venezuela, Zimbabwe
Does August offer wholesale pricing? August offers wholesale pricing to schools and businesses. Please reach out to care@itsaugust.co about any inquiries.
Are there samples available? At this time, we don't offer sample products, but if you shop on our website or purchase our product in 400+ Targets in the USA where you can buy individual boxes to try out!
I want to still support August, but the pricing is a bit out of my budget? What should I do? Great question!! We always want to be here for you <3 Here are some suggestions.
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If you subscribe to August, you’ll automatically receive 10% off every month! You can choose the frequency of when the box shows up, what’s in it, and it will all be shipped right to your door. You can always switch up what’s in your box by logging into your account at itsaugust.co/account at least 24 hours before your next box renews. And if you have too much product, you can always opt to skip your subscription box for a month by changing the date your box next renews.
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How the pricing works is that the more you buy, the more you save!!
a. You can come together with your friends/family to place a bigger order and all save together <3 The more items you order, the cheaper the per unit price will be :)
b. All orders over $50 will have free shipping!! So stock up on a few months of period care products at a time!!
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Don’t forget to subscribe to our email and text lists - so you can stay up to date on all our latest promos! This can be done via the homepage of our website.
What is the tampon tax? Does August charge the tampon tax? The ‘tampon tax’ is an extra charge placed on menstrual products, despite them being similar to products that cis-men use for personal care.
21 states in the US still tax period products as non-essential goods. We think that’s B.S., so we cover that for you (where we can). If you purchase August from a third party retailer in any of the states that do currently have the tampon tax, we will Venmo (or PayPal) you back! Check out tampontaxback.com to learn more.
